Forum Discussion

5 years ago

Solved

My account has been banned and no support assistant has showed up

first someone used my account and used hacks then i got banned in apex, then i got banned in origin for suspicious activity and had to change password, tried to enable verification but page dies on ...

discussion

maximas1986
5 years ago
@PointerXD you have to contact EA customer support and raise a ticket and create a ban appeal to get the case reviewed , but there is no any guarantee that they will lift the ban so good luck

PointerXD

5 years ago

wait... so there is no way for me to recover my stuff? even tough i did nothing wrong? man this is so bad, i dont like being shafted like this. If i were a hacker i would just make another account but im not, dude i unlocked all characters in that account.

someone here has gotten through the same things? has anyone here been succesful in getting their accounts back after EA locks you out?

xTomboyRespecte

5 years ago

@PointerXDsounds more like you got shafted cause you used detected cheats and caught yourself a HWID ban.

PointerXD
5 years ago
I dont use cheats.... just google what HWID bans and im saddend to say im a false flag. should not have happened to me ☹️
- xTomboyRespecte
  5 years ago
  @PointerXD well if you're telling the truth then hopefully you get your account back. Usually false-positives can get overturned.
  Just keep in mind that with COVID and all that, there's probably a delay in response time.
  - PointerXD
    5 years ago
    is there anyway for me to proof im telling the truth? any kind of pc scan results i can present or something? i really dont know