Forum Discussion

5 years ago

Solved

My account has been banned and no support assistant has showed up

first someone used my account and used hacks then i got banned in apex, then i got banned in origin for suspicious activity and had to change password, tried to enable verification but page dies on ...

discussion

maximas1986
5 years ago
@PointerXD you have to contact EA customer support and raise a ticket and create a ban appeal to get the case reviewed , but there is no any guarantee that they will lift the ban so good luck

xTomboyRespecte

5 years ago

@PointerXD well if you're telling the truth then hopefully you get your account back. Usually false-positives can get overturned.
Just keep in mind that with COVID and all that, there's probably a delay in response time.