Forum Discussion

2 years ago

My account was banned by mistake

A few hours after I went offline on the 14th, I received a ban email. I checked the data to make sure there was no cheating. I only play this game on my personal computer. I filed a complaint request...

discussion

EA_Barry

Community Manager

2 years ago

@xinxushoudou

If you have additional information that may help evaluate your case, you are welcome to appeal the ban again.

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

xinxushoudou

2 years ago

@EA_巴里 I don't know anything to prove it, can you tell me, for example screenshot of my apex data? my EA data? As a loyal player, I really don't know how to prove that I didn't cheat