Forum Discussion
EA_cuervo
Community Manager
1 year agoHey there,
According to the message that you received, now you need to contact EA Help Support, and they will be able to assist you further.
If you're not getting the chat option when trying to contact support, can you please try:
- Go to: https://help.ea.com/en/help-home/
- Select the game you need assistance with or EA App
- Select "I want to update my EA Account information"
- Scroll down the page to find the "Chat with us" option
If the chat doesn't show up, please try doing that while logged out. Once selecting the chat option it will ask you to log in, but you can select the option to continue without logging in.
I hope this helps!
- EA_cuervo1 year ago
Community Manager
Hey there, I'm just checking to see if you managed to contact support and get this sorted. Let us know if you still need any help!
Featured Places
Apex Legends General Discussion
Discuss the latest news and game information around Apex Legends in the community forums.Latest Activity: 2 hours agoCommunity Highlights
- EA_Mako14 days ago
Community Manager