My apex currency has become negative.

On April 30, 2025, I mistakenly recharged an apex currency of 11,500. I used the paypal channel to pay. I didn't know that it was automatically, so I applied for a refund to the official. After the refund was successful, the 11,500 currency was recovered. Before that, I did not use this refunded currency, but today I found that the currency in the game had become negative. You can investigate my currency consumption record. I have never used it, which has caused me great trouble and affected my subsequent recharge progress.