my cases don't show up.
My account is locked and new cases cannot be created When I tried to create a case about challenging the lockout, it just didn't show up in my cases. And the page remains blank. https://help.ea.c...
Forum Discussion
sadsadff Unfortunately, account locks, bans, and suspensions cannot be handled on the forums as those can only be handled by the EA TOS Team.
Furthermore, each player is allowed to create up to 3 cases to appeal a ban, but if all 3 cases are denied, then sadly that would mean that the ban will be upheld.
If you haven't created your 3rd case yet, have you tried creating one while not signed in?
Sent it now without logging into my account. Nothing has appeared in my cases anyway, I can only hope for a reply to the email. But this is a very sad situation
sadsadff It can take about 3-5 business day, (or longer), and be sure to not open up too many cases, as that can cause further delays.
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