Forum Discussion

3 years ago

my coin has gone.

steam flatform The coin I received through the battle pass disappeared. my coin has gone or I use it and I don't remember it. So I showed my account and asked to check the purchase record. 1.Ea ...

discussion

RockScorpion384

3 years ago

@URAJIL1

Just logged in and all my apex coins are gone as well!!!!

Wtaf. I had 2000+ and am gonna now have to buy more for the next battle pass.

Some shady stuff going on

RockScorpion384
3 years ago
Have lost over 2000 apex coins overnight.

was saving them for the next season and now they have been stolen by EA

can i get a community manager to answer for what is going on. Apparently it is happening to a lot of people in the apex community so its not an isolated issue

[Removed by CM]

@EA_Mako

@EA_Darko
- EA_Darko
  Community Manager
  3 years ago
  Hey @RockScorpion384 there is no need to tag multiple CMs or attempt to bypass the swear filter.
  
  If missing items then for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
  
  You can contact our live support at help.ea.com.
  
  To speak with a chat or phone adviser:
  
  Click on your product APEX
  
  Then select 'PC
  
  Manage my Account'
  
  Finally, you can choose to begin a chat or request a call back.
  
  Darko
URAJIL1
3 years ago
Coin disappearance is not the only problem. What I don't understand is that when a problem like this occurs, a process is needed to prove and explain it. If we only support the record of coin credit, unnecessary resources will not be wasted. Isn't this a good story not only for users but also for the company? Why isn't EA doing this? In 2022.