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Buyable8's avatar
5 years ago
Solved

My pc shuts down when I run Apex Legends.

I'm having a problem where when I launch apex legends it shuts down in the first 10 seconds after the EA intro goes away, I know for sure that my power supply have enough power, because its a 850 watt 80+ gold  on a Ryzen 7 5800x and a Radeon 5500xt (because i was planning to get a 3070 but i could not find one) so this leaves me clueless as to what is wrong. i have done a clean boot, i have rolled back my graphic drivers and tried them updated too, and have uninstalled and reinstalled multiple times. on both origin and steam. I can get into the lobby sometimes and then it shuts down my pc completely, windows does not even say shutting down its goes out like my power cord was pulled. 

If anyone knows how to fix this then please tell me. ask questions if you need to I will reply asap.

  

  • Buyable8's avatar
    Buyable8
    5 years ago

    so i updated the bios and the only reason I already said I did was because the day after I updated the first time there was a new one out the next day, so I didn't bother checking because I didn't think that they came out that frequently. sorry guys lol

    thank you @OldTreeCreeper helped knowing that someone wanted to help and yes I have started up apex 3 different times now and it has worked well

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