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Buyable8's avatar
Buyable8
5 years ago
Solved

My pc shuts down when I run Apex Legends.

I'm having a problem where when I launch apex legends it shuts down in the first 10 seconds after the EA intro goes away, I know for sure that my power supply have enough power, because its a 850 wat...
discussion
  • Buyable8's avatar
    Buyable8
    5 years ago

    so i updated the bios and the only reason I already said I did was because the day after I updated the first time there was a new one out the next day, so I didn't bother checking because I didn't think that they came out that frequently. sorry guys lol

    thank you @OldTreeCreeper helped knowing that someone wanted to help and yes I have started up apex 3 different times now and it has worked well

DoYaSeeMe's avatar
DoYaSeeMe
5 years ago
@Buyable8 Maybe a rebuild would work. It's possible that the cooler or other components are not installed properly and cause an overheat or a short somewhere. Can also be a faulty cpu temperature sensor.

Try some other benchmark tools, preferably something that can stress the pc for a longer period of time (10 minutes or so).
Buyable8's avatar
Buyable8
5 years ago

I used cinebench multicore test twice for 10 minutes, and it got to 80 c at most. and I ran furmark tests and my gpu got to 65 c. so my cooling is fine.

so I don't thinks it my cpu or gpu but I have ran games like r6 siege on 1440p ultra settings and my pc doesn't shut down then and my apex settings are on the lowest on everything 

any stress tests that stress both cpu and gpu at same time that you can recommend 

  • OldTreeCreeper's avatar
    OldTreeCreeper
    Hero+
    5 years ago

    @Buyable8 if apex is on your ssd, what happens if you switch off pc and unplug for 20 sec, then disconnect your HD and restart? Do you get the same crash running apex with the HD disconnected? 

  • BrokenAim79's avatar
    BrokenAim79
    5 years ago

    This site tomshardware.com has alot of knowledgeable people who are very helpful,go there and post your full build and the problems you are having,I'm sure they can get to the root of your problem.

  • OldTreeCreeper's avatar
    OldTreeCreeper
    Hero+
    5 years ago

    @Buyable8 tbh with apex having run for a few hours a few days ago, I don't think it is a software issue. From what you say there isn't a problem with heat. The drives appear to be functioning normally. 

    The fact that the issue is intermittent suggests a loose wire or loose connection somewhere that is causing the  insta shutdown of the system, an inbuilt safety shutdown

  • Buyable8's avatar
    Buyable8
    5 years ago

    So I just got a new PSU (a corsair one) so there is almost no way its my PSU and it still doesn't work 

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