fun54d If you're talking about your Apex Legends game progress/data, that is tied to your EA Account, (which would be the account that your PlayStation is linked to).
If you had unlinked your PlayStation account and then linked it to a different EA Account, that also won't transfer any progress over to the other EA Account, (so if you did switch which accounts were linked, you would need to relink your PlayStation Account back to the original EA Account to try to restore access to your progress/data, (which may or may not restore some, (or all), of your progress/data)).
Piltzy Think they mean that they're playing on a level 1 Apex account again, (and if that's the case, that would of been caused by unlinking platform accounts, (or if they were banned prior to Cross-Progression, as banned accounts were excluded from the account merging process)).
