Forum Discussion

F0XYB0IARBLE's avatar
5 years ago
Solved

No more treasure packs?

I don't know if this is a bug or not, so I'm posting it in general discussions

But I can't get more treasure packs. It says I have collected them all, but I know for a fact that I haven't.
I collected 33 packs before I left the game for a few days. I log on after 5-6 days, and there are no more treasure packs to be had. Game claims I collected them all?
Even if someone had access to my account, that wouldn't be possible. As you can get 1 pack per day. So it would take 12 days to collect the rest of the treasure packs I had. I haven't played the game for 5-6 days, like I said, Maybe a week. 

On top of that, I have no rewards from those treasure packs I apparently collected
I have no Apex Packs, my crafting metal amount is the same as it was when I left. I can't say for Battle Pass EXP though as I don't remember the number I had before I left, and I already played some rounds so it would be hard to tell

Sooooooooo... Did Respawn just remove the treasure packs and just worded it wrong?
Is it a bug?
Is it something else?

  • Hey @F0XYB0IARBLE


    When you've got a chance I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look. For more info on how to set up a case with them check out the EA Help website

    If you prefer you can also speak with them via Twitter or Facebook as well. 

    /Kent

1 Reply

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @F0XYB0IARBLE


    When you've got a chance I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look. For more info on how to set up a case with them check out the EA Help website

    If you prefer you can also speak with them via Twitter or Facebook as well. 

    /Kent

Featured Places

Node avatar for Apex Legends General Discussion

Apex Legends General Discussion

Discuss the latest news and game information around Apex Legends in the community forums.Latest Activity: 5 minutes ago
31,798 Posts