3 years ago
Account hacked! Heirloom shards spent
I sign in to play apex legends. I load into a game and didn't pick my champ. I load in as wraith. using a skin I never use and I panicked when I realized I had an heirloom. I have never owned an heir...
- 3 years ago
@canteendylan afaik there is nothing that can be done to get the spent shards back. Did you have 2 factor authentication on?
The EA staff who work here on AHQ cannot help directly with account-related issues, such as having been hacked. If you feel you have been hacked, the only thing you can do is follow the steps in this article:
https://help.ea.com/en-gb/help/account/secure-hacked-ea-account/FYI it might be as good idea to immediately turn on 2 factor authentication on your account, if you haven't already, and change your EA and account associated email password.
https://help.ea.com/en/help/account/ea-login-verification-information/