Forum Discussion

Re: How long take unlock my acount

I did I am in stage when they should call me and unlock my acount.

I just wonder how long its take.

Candan79
6 years ago
So its over one month no replie from EA my account still locked.
EA_Kent
Community Manager
6 years ago
Hey @Candan79.

I'm really sorry to hear you're still having trouble getting logged into your account. When you have a chance please reach out to the EA Help team so they can look into this with you further. Unfortunately we don't have the ability to help with account issues directly here on Answers HQ.

You can find more details on how to set up a case with them over at the EA Help website. If you'd prefer you can also reach out to them via Twitter or Facebook as well.

/Kent