Forum Discussion

Seasoned Novice

Re: [REMOVED] got hacked today and Respawn fixed his account I’m happy for him

[REMOVED] got hacked and bannd and he got special treatment, a full team helped fix his account fast. My case was the same, my EA account was hacked and the hacker played on it, but when I recovered it I got banned the next day. My appeals were denied and they said the ban was correct. I’m happy he got his account back, but why don’t regular players get the same support?

Edit: Removed player ID. We do not allow these to be posted as they break our "name and shame" rule. -CM

2 Replies

EA_Aljo
Community Manager
3 months ago
Hey there. Everyone gets the same support. If a ban is overturned, it's because ToS found that they had enough evidence to support this. You're welcome to submit another dispute by following the instructions here. Thanks!
LaSzeRNooB
Seasoned Novice
3 months ago
sir i have 5 y playing the game i naver cheated in anytype it tok me 5 y to see my first heirloom i have over a month waiting the same evidence found on pro player acount way he got his acount in the same day wher i have to think every day for my acount apeal just denied