Forum Discussion

5 years ago

Solved

Season 5/Series 4 Ranked Split Question

I'm confused as to why I can't play with a friend after the split. For split one, I ended at Gold 4 while my friend ended in Plat 1. At split two, I went to Silver 3 (but currently Silver 2), and my ...

discussion

EA_David
5 years ago
Hey, a bug can happen after a reset where someone's true rank might not be represented and they may be prevented from grouping. Once they play a single ranked match this should be fixed, and you should be able to group up as normal.

@Breded1 Can I check if you've both tried playing a single solo queue game each?

EA_David

Community Admin

5 years ago

Hey, a bug can happen after a reset where someone's true rank might not be represented and they may be prevented from grouping. Once they play a single ranked match this should be fixed, and you should be able to group up as normal.

@Breded1 Can I check if you've both tried playing a single solo queue game each?

Breded1
5 years ago
@EA_David How would you check? Also, I've been playing ranked but my friend hasn't yet as of last night.
- asukojo
  5 years ago
  You and your friend should restart the apps/games/console (basically force it to relogin and load current rank profile) then party again, it should work.
  - Breded1
    5 years ago
    Welp, all it took was my friend to play in a ranked match on his own to fix his rank after the split. Apparently, he was still seen as Plat 1 until playing a game where it was fixed to Silver 2. Thanks for the help!