Forum Discussion

4 years ago

Solved

Servers connection lost

Hello, Since arenas was released, i’ve been trying to get at least 10 win streak in arenas. I’ve been stuck on 7 and today I was just about to get my 8th win streak (match point) when I disconnected...

discussion

EA_Aljo
4 years ago
Hi there, @Persianboi_Sina.

I really wish we could help, but unfortunately, we aren't able to modify your record so we won't be able to reset that streak. However, if you're disconnecting frequently, we can step through some troubleshooting. If you'd like to do that, let me know what system you're playing on and if you use a wired or wireless connection. Thanks!

EA_Aljo

Community Manager

4 years ago

Hi there, @Persianboi_Sina.

I really wish we could help, but unfortunately, we aren't able to modify your record so we won't be able to reset that streak. However, if you're disconnecting frequently, we can step through some troubleshooting. If you'd like to do that, let me know what system you're playing on and if you use a wired or wireless connection. Thanks!