Forum Discussion

5 years ago

So... I think someone else logged into my account.

I logged into my account and found that a lot of legends had different skins equipped, at first I thought nothing of it. But then I realized I had Revenant unlocked. The problem was I didn't have eno...

discussion

EA_Darko

Community Manager

5 years ago

Hey @Redirektt, for concerns such as this I would recommend that you speak with one of our phone or chat support advisers who will be able to advise you further.

You can contact our live support at help.ea.com.

To speak with a chat or phone adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Finally, you can choose to begin a chat or request a call back.

Darko

Redirektt

5 years ago

@EA_Darko I've been trying to do that since yesterday but the site currently seems to not be working. Is this a known issue or am I doing something wrong? after I pick Manage my Account > Hacked account and then click Select contact Option, it just gives me a progress circle and then nothing happens.

EA_Darko
Community Manager
5 years ago
Hey @Redirektt, have you ensured that you have disabled any pop-up blockers or browser extensions so that nothing is blocking the chat.

It's no harm trying it in a different browser to see if you have the same issue.

Darko