Still perma banned - and EA says stop asking
So I'm still perma banned - accused of cheating. Which I didn't do. I had validated my account was not hacked. Since all of my stats were still my own. I have continued to keep asking EA to unban...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there, @BinkDeBook.
We can't help with banned accounts through Answers HQ. Normally, I'd refer you back to submit another dispute, but If you're being told there are no further reviews available, it means they've investigated your account multiple times and have not found evidence that the ban was given out in error. Unfortunately, it will need to remain in place.
@EA_Aljo To me I'm just trying to find a way to talk with some one on this. TOS are not the answer. The forums are a place to bring it up, but not an answer. So now I need to find a way to directly talk to an actual person.
- EA_Aljo
There isn't anyone you can talk to about this other than ToS so most likely you're not going to get a response or it'll be a response telling you to submit a dispute with ToS.
I hear about people getting their account back several months later. Do you think ToS is gonna calm down and restore our accounts at a later date? They need to admit that they aren't prepared to handle every situation.
- EA_Aljo
I don't have any information for you. Lifting bans is completely up to ToS. The only way to reach them is to submit a dispute.
