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There is either something on their end providing false positives or a very successful phishing attempt that effected many users or something else along those lines so while i don't know if he's telling the truth or not in this case, if you don't know if he's innocent or guilty then keep your accusations to yourself if you're unable to help as you clearly don't have a clue what the case may be.
You have no proof that there is anything wrong with the detection system for cheaters. All you have to go off of is the words of people who have been banned and claimed to be hacked. Many of whom brag on social media after getting unbanned that they were able to get away with it.
Mind you, I'm not saying the OP doesn't have a right to say whatever he/she wants about his/her ban. I also have the freedom to keep expressing doubt, especially when there seems to be a "let's all us 'falsely banned' players unite" vibe going on.
Again, how many people have you seen posting and admitting to cheating? Do you think that's something that will ever happen?
- 5 years ago@LaughingSharko You're correct - no one on this forums can help. The EA ToS team basically seems to only be able to help mostly on hacked accounts - which is fine. But I asked the first time what happened and why - got no response. Asked a 2nd time and was told they don't give you any information. And the 3rd+ has been we closed this we won't look at it any more.
I can ask what they think I did - and get no answers. I can state things over and over again - and really it's my statements vs. the world.
And your welcome to your opinions. And there are definitely cheaters.. definitely people who work the system. When I first got I banned I posted my stats and said how could some one who mostly sucks at this game be cheating? If you want to see them, go look at my first post for help about it.
My vibe on the falsely banned is that having watched the forums for the last 2 couple months, I see a handful of people who state the same thing, show some sort of proof that maybe they didn't do it (and given the information I see some of them seem to be telling the truth -maybe I'm being gullible, but some of what they state and show is similar in feelings to mine).
I also see some people who popped in, state it, and then never come back. And early on when I first posted it, the sentiment from heavy posters was - everyone is a cheater who says they were banned.
So my post to unite is more - don't assume everyone who got banned was a cheater. Take what people say with a grain of salt sure.. But treating people directly like a cheater is similar to treating some one who claims something bad happened to them as a lier just because you, personally don't want to have to believe them since it breaks one of your main ideals.
The problem here is that the gaming community is treating people like they are guilty until proven innocent. And the only way to prove their innocence seems to lie with a company who doesn't have to provide evidence or show anyone, including the accused what is believed to have occurred.
All I asked from EA/ToS was what do you believe I did, so I can either provide evidence to the contrary, or be able to say, oh I didn't realize that odd thing must be a problem, since it's not documented anywhere.
And that specific information has been denied me. And from a handful of other people, same type of thing.
So sure - keep calling anyone who is banned a cheater. But understand that EA/ToS and the system can mark anyone for it, ban the account permanently, and don't have to show or prove anything. No first time warning, no we think we see an issue, if you don't stop we will ban you.
Just outright one day playing the game, the next not able to.
So keep that in mind when you talk things in a high and mighty way. Watch out that you don't end up on a server that is DDoS a few times, but don't die out right. Or something along those lines... And then find that your account is banned...
I.e. you could have the same thing happen, and then the same people you treat as having to be a cheater since EA banned them, without sending them any proof, are now the same as the person you have become. And people who are like you now, treat you in the same way.
It this reason I keep talking, and bringing it up. The overall fundamental system is designed to just ban people, and unless it is easy to prove (ala hacker info showing due to IP address), nothing is done. - 5 years ago@BinkDeBook You have no idea how the system works. You were banned. They investigated. You're still banned. Case closed.
This won't happen to me because I am careful to follow the TOS. Much like other players who have been here season after season without any kind of problem. Who still are here this season as well. - 5 years ago
In March, I was banned after playing for dozens of minutes in Internet cafes.I didn’t know what your banned regulations were before.Because the computer I’m playing on may have used auxiliary software before and it was banned and the machine code was locked.Computers in Chinese Internet cafes have restart reset functions.So I don’t know what happened to this computer before . From 2019 to January 2021, I have been playing at home and in the dormitory.This is the account I have played for more than 2 years, I have never used auxiliary software.I have read your terms and I haven't violated it. I have been writing letters and found that the case has been fixed. Even now there is no customer service option. Now I don’t even have a customer service option, and I don’t even have a phone.
- 5 years ago
@LaughingSharko If a large wave of players get banned, some of which are legitimate players and a portion of them get their accounts back at the same time of an official post from @EA_David then there is obviously something falsely flagging on the system for them to overturn those bans or another known reason and as this has continued since, then that same thing is either still in place or we're still dealing with the aftermath of it.
You can have your doubts, as we all do (myself included) when this comes up...
You might be right, but you could also not be, and giving a user who is potentially innocent a hard time who has already lost his account and come out the backend of a notoriously crap customer service provided by EA (i have also dealt with them too in the past and it was my persistence that payed off) by being perma banned and unable to even now appeal when we should take it at face value till proven otherwise.
- 5 years ago@apostolateofDOOM Well, we'll have to agree to disagree on that.
I've found that most gaming companies, EA included, tend to err on the side of being too lenient against cheating, not the opposite. They go out of their way to avoid permanently banning paying customers, unless their logs show firm evidence of cheating.
As for players who are unbanned because of providing evidence of "hacking," I believe even many of them are guilty, but EA can't prove it so they unban. VPNs are so cheap these days. - 5 years ago@LaughingSharko That is a hilarious statement, that gaming companies error on being too lenient. In terms of "free to play" games like Apex, you fundamentally can just create a new account. The basics of the ban can be... Ban people, and if it's not an easy thing to decide (i.e. looks like a hack), just keep them banned, and make them make a new account.
For them they get the money they want either way.
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