The dispute was not accepted after it was filed
The account was banned, and no response was received after filing a dispute. The case status showed "new" and was never accepted.
Forum Discussion
fdgfdgfg10231 For ban related issues, those cannot be handled on the forums as those would need to go through the EA TOS Team.
> Get information about EA Account locks, bans, and suspensions
Since the case is showing up as "new", wait for it to be reviewed and processed. You do have up to 3 attempts to appeal the ban, (and if its denied the 3rd time, then the ban would sadly be permanent).
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