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Seems you linked your Twitch account to a wrong EA account.
You need to confirm what is the email address or what is the EA account link to your console/PS4
and re-link it to your twitch account.
If you linked your twitch account to a wrong EA account, you can still unlink it.
https://help.ea.com/en-us/help/apex-legends/apex-legends/apex-legends-and-twitch/
Did you link the wrong EA Account to your Twitch account? Disconnecting Electronic Arts from your Twitch account in your Twitch Connection Settings won’t unlink your accounts.
Follow our steps here to make sure you get unlinked:
Click Contact Us at the top of help.ea.com.
Choose Apex Legends as your game.
Pick the platform that you play on.
Click Twitch Prime for the topic.
Click Account link issue for the issue.
You’ll be taken to a page that says Click here if you need to unlink your EA Account from your Twitch account.
Once you’ve unlinked your EA Account from your Twitch account, you’ll need to unlink your accounts from Twitch, too.
Go to twitch.tv.
Go to your Settings.
Click Connections.
Scroll down to Other connections.
Click Disconnect next to Electronic Arts.
Now that you’ve unlinked your accounts from both ends, you can relink your Twitch account to the right EA Account to start getting your rewards.
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