Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? All name : i-Sh7nh
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. No one
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Octane
Which Legends were your squad mates using (if applicable)? No one
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Any time
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I guess it happened all of a sudden
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? Almost 7 games are played
When did this happen? (dd.mm.yy hh:mm) Today I logged in and suddenly I got an error in my account
How often does the bug occur? Every time (100%)
How severe is your issue?
What happens when the bug occurs? In game
What should be happening instead? My compensation, you will see my words below
Steps: How can we find the bug ourselves? In my account
Dear brother, I got a very worrying mistake, and the error is: The level has returned to 0 and I was level 301 and the Battle pass has returned to 0 and I was almost 75 and apex coins have returned to 100 and I had more than that !!!
Please compensate me for that (and if you want to reward me, I want heirloom octane) with all my respect and appreciation to you
Community Manager
