Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1080
Enter RAM memory size in GB 64 GB
What is your gamertag/PSN ID/EA Account name? SilverbergTM
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Bangalore
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Can't remember
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Running
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Maybe 5?
When did this happen? (dd.mm.yy hh:mm) 03.04.19 12:05 CST
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Origin went into offline mode
What should be happening instead? Not that
Steps: How can we find the bug ourselves? No idea
I was playing in game, when all of a sudden Origin went into offline mode. Now, whenever I re-open the game, MY ACCOUNT DATA IS WIPED (e.g. it says I'm level 1, I have no gear, no currency, etc)