Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number gtx 1060 6gb
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? NOKRATO
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. nokrato
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. start game
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I have activated the following options from the orgin menu (Activate orgin in game and View fps)
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 03.04.2019 1:00PM CANADA
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? my account has been reset
What should be happening instead? don't reset yourself
Steps: How can we find the bug ourselves? imprisoned in the system log
after choosing the option to see the fps I reopened the game.
my account was reset when I re-read ..... I didn't find any unusual writing like a banned account reset. it has only been reset to my active cowardice, which if I remember correctly is 41
I also spent some money to buy skins
please help me restore my account