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solosoldie942's avatar
solosoldie942
4 years ago
Solved

Apex ranked lagg out

I contacted ea games about lagging out and getting an abandoned game penalty on top of -72 rp which keeps happening to me over and over again, it comes up with code net which is a server sided issue ...
  • EA_Aljo's avatar
    EA_Aljo
    4 years ago

    Hi there, @solosoldie942.

    We really need to go through some troubleshooting to rule out any issues on your end. So, let's start with the basics. It looks like you're playing on PS4. Are you using a wired or wireless connection? Also, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

Hi there, @solosoldie942.

We really need to go through some troubleshooting to rule out any issues on your end. So, let's start with the basics. It looks like you're playing on PS4. Are you using a wired or wireless connection? Also, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

GodEmperorKanye's avatar
GodEmperorKanye
4 years ago

I have the same problem and i know it’s the servers cause everyone Ive talked to has had the same problem. I lost almost 200 rp in plat because it kept disconnecting me and giving me server errors. 

it says I’m abandoning even tho I’m not. This has happened multiple times today

  • GodEmperorKanye's avatar
    GodEmperorKanye
    4 years ago

    Happened again💀

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      4 years ago

      @GodEmperorKanye 

      This is an issue we're aware of and working to resolve as soon as possible. Keep an eye on Respawn's Twitter for updates. Thanks!

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