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MunsTheFool's avatar
MunsTheFool
4 years ago
Solved

Can't play on the same router (Xbox)

I recently moved in with my girlfriend, and we can't seem to connect to games together while our Xboxes are connected to the same router. -This problem ONLY occurs in Apex Legends. We've tested othe...
  • EA_Aljo's avatar
    EA_Aljo
    4 years ago

    @Theetinman87 

    Thanks for the response. Try clearing the alternate MAC address on both systems with the following steps:

    Go to your Xbox Settings
    Go to "Network", then "Advanced Network Settings"
    Click on "Alternate MAC Address", and then click "Clear"

    If that doesn't help, try using alternate DNS settings with these instructions. From the Xbox home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4.

Theetinman87's avatar
Theetinman87
4 years ago

No they are not, we each have different  ea accounts. We moved recently and at our previous house we could play together, now we can’t. I tried all the tricks in the book to get it to where we could play together again and nothing has worked, disabling enabling upnp hardwiring one of them, port forwarding (my router doesn’t have port triggering) static ip, manually changing ip addresses on each Xbox. 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

@Theetinman87 

Are you still using the same networking equipment from your previous house or did that change with the move?

  • Theetinman87's avatar
    Theetinman87
    4 years ago

    I am using different equipment than previously, I was using fiberoptic before but now we are not.

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      4 years ago

      @Theetinman87 

      Thanks for the response. Try clearing the alternate MAC address on both systems with the following steps:

      Go to your Xbox Settings
      Go to "Network", then "Advanced Network Settings"
      Click on "Alternate MAC Address", and then click "Clear"

      If that doesn't help, try using alternate DNS settings with these instructions. From the Xbox home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4.

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