6 years ago
Crash after update Season 1
Always the same type of crash, while playing the game quit without error. This time I upload the apex_crush.txt and my dxdiag.txt . I hope we can find the true reason for this crash. Sorry for my e...
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia GTX 1080
Enter RAM memory size in GB 12GB
What is your gamertag/PSN ID/EA Account name? M1kemclain247
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Stevemc356
Which Legend were you playing (if applicable)? Lifeline
Which Legends were your squad mates using (if applicable)? Bangalore
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Small town close to the Market opposite side of the respawn beacon
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Calling in a lifeline package
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 6
When did this happen? (dd.mm.yy hh:mm) 12.03.2019 22:11 GMT + 2
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game screen freezes but i can hear sound for a few seconds then it shuts down
What should be happening instead? dropping a care package
Steps: How can we find the bug ourselves? try calling carepackage , i was standing on an in map object.
crash:
{
R5Apex: 000000000035A6A0
EXCEPTION_ACCESS_VIOLATION(read): 0000000000000000
}
callstack:
{
KERNELBASE: 000000000008669C
ntdll: 00000000000A80CB
ntdll: 000000000008FD36
ntdll: 00000000000A468F
ntdll: 0000000000004BEF
ntdll: 00000000000A33FE
R5Apex: 000000000035A6A0
R5Apex: 00000000004C04BD
R5Apex: 00000000004BFEA6
R5Apex: 00000000004C0297
R5Apex: 00000000004BEAB7
R5Apex: 00000000004C0852
KERNEL32: 00000000000181F4
ntdll: 000000000006A251
}
registers:
{
rax = 253
rbx = 0x00007FF7A3A9E5F0
rcx = 0
rdx = 548 // 0x00000224
rsp = 0x0000000AF704DD70
rbp = 0x00007FF789CB6998
rsi = 0x00000147C090DF30
rdi = 0
r8 = 1
r9 = 1829 // 0x00000725
r10 = 2047 // 0x000007FF
r11 = 0x00007FF7A4A9F540
r12 = 8
r13 = 0
r14 = 253
r15 = 64
rip = 0x00007FF77E00A6A0
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}