EA Banned My Account Without Explanation – No Proper Review of My Appeals
Hey everyone,
I’ve been struggling for months to get my EA account unbanned, and I’m reaching out to the community to see if anyone has been in a similar situation or has any advice.
A while ago, my account was banned, and while I acknowledge that I may have violated some rules, I sincerely regret any past mistakes. I’ve invested a lot of time and effort into this account, so I was hoping for a second chance.
I submitted multiple appeals, but I keep getting the same generic response saying the decision won’t be reversed—without any explanation or real investigation.
EA Support Gave Me Conflicting Information
Recently, I contacted EA Live Support, and they told me that I still have a chance to dispute the ban. However, when I check my "My Cases" section on EA Help, I see multiple cases listed, but they all appear empty. I have no idea if this is a technical issue or if my appeals aren’t even being properly reviewed.
EA’s Response So Far? Silence.
My emails get ignored or receive generic responses.
No proper investigation has been done.
Twitter/X support has not replied.
I’m not the only one this has happened to, and it’s frustrating that players get permanently banned without a clear explanation or a proper way to appeal. If anyone has successfully gotten their account unbanned or knows the best way to escalate this, please let me know!
Also, EA, if you’re reading this, can someone actually review my case properly instead of copy-pasting a response?
Thanks in advance for any advice!
"while I acknowledge that I may have violated some rules" - This is most likely why your ban is not being overturned.
If you have new or additional information that may help your case, you can dispute any action again by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/