Appeal: Ban
Hi I've been trying to appeal a ban from August 24, 2025. I tried sending a couple tickets right after the ban but every time I tried submitting an appeal, I kept receiving an alert stating that the "case was not created". I've attached a screenshot below. I was grinding to masters and took a break for a couple days and when I logged back in it just stated that I was banned. I inquired this issue to a couple of my friends and they told me to appeal and ask to check the ip address(?) of where my account was logged in (I've been playing from Korea) but I couldn't appeal at all which kind of made me gave up during the process. I also tried finding an email back then but I just couldn't find the proper email to address this issue to. I now realized that the apex forums existed and this is probably my last shot trying to recover my account. I really love this game because the movement is different than any other game, played since 2013 and I spent approximately 10k on skins/heirlooms. I've read some of the other posts and I know that the community managers here can't really help directly with the ban but I'd really appreciate it the admins here could direct me to the proper person or process so that my appeal/account can properly get looked into. The support system just doesn't seem to accept any of my appeals. Thank you.
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