Forum Discussion
Do you have Origin and Apex both installed on the same drive? I would double-check to see if Origin is installed on multiple drives by accident, I've seen that lead to performance issues before.
If you have it installed on one drive, try going to another drive and unplug the other external drives to see if that has any relation to why it's freezing. Strange the disk usage peaks, but we might be on the right path here!
Well, I had Origin and the game installed on the same drive. After trying to put Apex on a different drive, immediately my game froze and the same behavior for the hard drive resulted. Thanks. Also, I've noticed that there is much less chance for freeze if I Alt+Tab to desktop and wait until my character is in a dropship, but its not ideal
- 6 years ago
Just bumping this thread because I am having the exact same issue. Freeze happens almost exclusively during splash screens between the end of hero select and start of match (usually the last one after your squad banners and champ squad banners, right before dropship). I have had it happen during hero select once or twice, and I think maybe once in the dropship just after loading in. This just started happening maybe a week ago, but I've been playing since S1 with no issues on the exact same hardware.
CPU is an i3
8 gigs of RAM
GTX 970
I thought it was the hard drive at first because it's old. I uninstalled apex and origin altogether and did a fresh install on a new drive. It didn't fix the issue. I've updated to the latest nvidia drivers and windows is up to date. I usually get about 2-3 matches before it crashes, but if I restart the game right away after crash multiple times over it becomes more frequent. At one point it crashed 3 times - i restarted each time - and couldn't play a match because it crashed before the dropship every time. I know my hardware is old, but like I said I've been playing since S1 just fine. I also don't have this issue with any other games (Rocket League, Remnant: From the Ashes, Outer Worlds, Monster Hunter World).
EDIT: Attached DxDiag as I forgot to attach it when I posted originally