I was on apex when my mate was around my house on my acount and I had just packed some heirloom shards.i went to the toilet and my friend had spent the shards on the new Black Friday deal without my permission and got 2 heirloom I was not wanting.this is the first time getting an heirloom so I really wanted to spend it on my main(lifeline) is there a way for you to give the shards back and take the mirage and Watson heirlooms out my acount

@clownloach40 Sadly, there's no refunds, (even though someone else had made the purchase for you).

Heirloom refund | EA Forums

Midnight9746
Hero
3 months ago
@clownloach40 Sadly, there's no refunds, (even though someone else had made the purchase for you).
clownloach40
3 months ago
Oh ok.do you reckon they will add a feature allowing heirloom refunds to be made?
Midnight9746
Hero
3 months ago
@clownloach40 Since I'm only a volunteer, I don't know if there's plans or not, but I've seen several threads requesting the feature, so I know its something players really want.
clownloach40
3 months ago
Ok thank you for letting me know
Asmodeus566
Hero+
3 months ago
@clownloach40

First off, welcome to the Forums.

I think you really need to talk to your "Friend" about that.

Also you might want to think about locking your game/PC when others are around that might do what you described if you have to step out of the room.

Account security starts with you.

Think about what if your Friend launched a game and decided to use the chat to say bad things to others and got your account banned. You would probably be here trying to get help but there would be nothing that could be done to help you because that would be your fault.

What others do on your account because you left it unsecure and or let them use it is on you, your responsibility and that is that.