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Messorecx's avatar
2 years ago

I lost all my progress during cross-progression

I had my apex acct in my ps4 since S1. Now that crossprogression is here I tried to login my EA account from my ps4 to my PC since I sold my PS4.

To my surprise, all of my progress was gone not even my battle pass or legends that I bought remained. I waited for a few days that it might get updated but it did not. Pls help I don't want my yrs of hard work to be gone.

2 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @Messorecx  Have you unlinked any of your platform accounts from your EA account? If not, please wait, as the cross-progression process is happening in waves over the next couple of weeks. 

    You can find more information on our official channels. 

      

    • A Quick Guide to Apex Legends Cross Progression: [Link 
    • Follow Respawn on X: [Link] 
    • Learn more about Cross Progression on the official Apex Legends website: [Link] 

     

  • Hello, thank you for replying. I tried unlinking and relinking my steam account (I did not unlinked my PSN account) on my EA account as what was instructed in the help.ea page awhile ago for first time steam users.

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