Cannot enter match after unbanned from Apex Legends

Question

I recently got unbanned from Apex Legends, after changing my password and stuff I log back into Apex but somehow cant enter a match it says 1 player in queue which is me, but I can enter the firing range, but when I join my friends lobby or they join me the queue becomes 2-3 which is us. Please help me I already tried reinstalling, changing servers, verifying game files, and EA does not help me whatsoever keep telling me to go to the troubleshoot page which doesn’t help me

danahq8 · Answer

that's what am facing right now, after recovering my account for being hacked and compromised and they got my account ban. i applied for removing the ban and they did.

BUT! i can't join any game play and stuck on queue with 1~ 3 players.

i tried to reset router and uninstalled the game twice and repair it, tried to change servers + cleaning caches still doesn't work.

if u got a solution please reply to this.

knot_nicee · Answer

I encountered the same issue too, i just recovered my account from being hacked and getting banned. Turns out i can't queue up too, it keeps saying 1 player in queue. I have tried everything but to nothing seems to work.

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Cannot enter match after unbanned from Apex Legends

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