Forum Discussion

Pathfinder22778's avatar
6 months ago

Cannot enter match after unbanned from Apex Legends

I recently got unbanned from Apex Legends, after changing my password and stuff I log back into Apex but somehow cant enter a match it says 1 player in queue which is me, but I can enter the firing range, but when I join my friends lobby or they join me the queue becomes 2-3 which is us. Please help me I already tried reinstalling, changing servers, verifying game files, and EA does not help me whatsoever keep telling me to go to the troubleshoot page which doesn’t help me

6 Replies

  • that's what am facing right now, after recovering my account for being hacked and compromised and they got my account ban. i applied for removing the ban and they did. 

    BUT! i can't join any game play and stuck on queue with 1~ 3 players. 

    i tried to reset router and uninstalled the game twice and repair it, tried to change servers + cleaning caches still doesn't work. 

    if u got a solution please reply to this.

  • Knot_nicee's avatar
    Knot_nicee
    Seasoned Novice
    4 months ago

    I encountered the same issue too, i just recovered my account from being hacked and getting banned. Turns out i can't queue up too, it keeps saying 1 player in queue. I have tried everything but to nothing seems to work.

  • same it i contacted EA support and they told me to do many stuffs i did them all and still doesnt let me in, now i tried on steam and downloaded the game for the 4th time still did repair changed the Dns nothing new... 

    now am trying to use vpn i dont know if its going to work 

  • Knot_nicee's avatar
    Knot_nicee
    Seasoned Novice
    4 months ago

    Please let me know how it goes, if i find anything new, i will tell you

  • It's baffling that there is no resolution to this. I've been reading about people experiencing this for over a year now with no solution.

  • problem is i keep contact with EA support and they keep telling me there is nothing wrong with the account it should be fine and am still facing the same issue.......