Community Manager
Ik it's been three weeks, sorry. They turned out to be no help, they said i linked and unlinked my steam account, which caused me to lose progress. That did not happen, I had the same account linked since cross progression became a thing
Community Manager
Just to confirm, were you mostly missing your Xbox progress? I see that platform was linked around the time of Cross Progression last year, while the Steam was unlinked/linked shortly after that, when Cross Progression had already begun.
For the Xbox progress however, it doesn't look like Apex had been launched on Xbox with this EA account until very recently. That would suggest if you played on Xbox in the past, it must have been linked to a different EA account, which would also explain the missing progress.
You would need to try and locate the original EA account and see if linking the Xbox back there would restore the progress. This won't be something we can change here I'm afraid.
Unfortunately it looks like both your PSN and Steam accounts were unlinked from your EA account just after our Cross Progression announcement last year.
Any time this happens, there's a chance your progress will be lost permanently, as outlined both in the warnings that must be accepted when unlinking an account, or the page here for the full details.
If you've re-linked the platforms to their original EA account and progress has not been restored, I'm afraid that would be lost.
Hello I have never received my cross progression from ps4 over to my pc. EA support told me to reach out here. I have been waiting since cross progression dropped and have no cosmetics, badges, or anything. Help Please? I have been playing since drop and would appreciate having access to my items I had accumulated on my ps4 on my pc instead since I don't even touch my ps4 anymore.
So basically I linked my account to steam some time ago and I lost all progress after doing it except skins and legends I tried to unlink it to see if i have progress on my ea account and there was the same thing tried linking it again, same thing I also get no rewards after leveling up now. It all means I will get no fix to it? I'll be stuck like this forever?
