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TeChnol01d's avatar
TeChnol01d
2 years ago
Solved

Lost all cosmetics after successful link, send help

I linked my Steam account to my EA account which ive had for years, and everything I had is gone, what scares me now is that i still have my Club meaning it WAS a successful link, and I'm scared that linking took away everything I have paid for. Any help?

  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    @TeChnol01d 

    Yes. The same account you earned all your progress and cosmetics on. You'll need to link that account again to get everything back. Your EA account and Xbox account can be on the same email address. For more information on linking accounts, take a look at this article.

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  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @TeChnol01d 

    You would have to go back to playing on Xbox. Since PC is a different platform, those cosmetics won't carry over.

  • TeChnol01d's avatar
    TeChnol01d
    2 years ago
    @EA_Aljo Dang, alright, thanks for letting me know. I thought stuff would carry over because it's the same account.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @TeChnol01d 

    You're very welcome. Apologies for the frustration. If anything else comes up, please reach out to us again. Good luck and have fun!

  • BlackSalami6904's avatar
    BlackSalami6904
    2 years ago

    I have my Xbox acount and steam acount linked up and my good acount is gone and now I can’t unlink them for 7 months

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