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DSG_Saturn's avatar
9 months ago

(PC) Apex crashing every game with no errors

Apex Legends crashes to desktop every single game on my brand new pc. It only crashes mid-game, and it is the only game that gives me any issues. There are no freezes, no stutters, no issues at all, then BOOM, crashes straight to desktop with no errors--as in the application just closes.
There are no hardware issues, PC passes every benchmark and memory is good. I am not overheating. I get about 200ish frames and my monitor is only 165 hz. I do not have any stuttering or lag. Game runs great until it ctd's.
I am so lost on resolving this issue. As far as I am aware, I have tried everything. Please help...

Here is what I have tried so far:

  • Uninstalling apex and reinstalling (twice)
  • disabling all game overlays
  • running adrenaline as admin
  • running apex as admin
  • ddu removing my gpu drivers and safely reinstalling - same with chipset (all drivers are good, I promise)
  • disabling fullscreen optimizations, running with compatibility for windows 8 and 7,
  • playing in fullscreen & playing in windowed
  • unplugging my second monitor and just using 1 display port
  • disabling xmp in bios
  • updating my bios to F22 and then F23
  • Editing power plan to set max CPU power to 95%
  • running the cmd to fix corrupted files. Also used ccCleaner
  • I do not have a virus or any malware
  • I have no crashing events in windows event viewer. System seems to think everything is fine. So annoying.

These are just a few of the things I have tried. I just want to play the game with my friends. I have over 100 days played, made the switch from xbox to PC, and the game is completely unplayable. Very frustrating.

My PC: 

  • ryzen 5 7600x
  • rx 7800xt
  • 32gb ddr5 ram
  • b650 xax mb
  • 850w psu
  • 1TB nvme 

16 Replies

  • 1HowlingMurdock1's avatar
    1HowlingMurdock1
    New Traveler
    9 months ago

    I have updated my system. I was on Windows 10 Home, now I have Windows 10 Pro. It still does not work. 

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hey, folks

    Okay, so just got word that the team is aware of connection issues and "crashing" issues. They are currently looking into this, so any troubleshooting at the moment will be limited as it is being reviewed.

    Once we have information, we will update players and let them know what is happening!

    Cheers!

  • Has there been any updates in regards to this crashing issue.

    I decided to come back to the game after a year or so. Have freshly installed the game and updated my graphic drivers to the latest revision after a bout of crashing at startup.

    Issue still persists after both fresh install and driver update.

    I've checked event viewer and i'm not seeing any errors from the application itself that is warrenting a crash to be seen on the registration page after the EA and creator intro.

    Just a heads up Hardware list below :

    Asus ROG RTX4090 - Driver version GeForce Game Ready Driver 560.81

    Intel I9 13900K

    Asus ROG Z790 HERO motherboard

    OS Windows 10 - 22H2

  • Daniel_R_Blake's avatar
    Daniel_R_Blake
    6 months ago

    Had to registure quickly before it crashed. Once i was passed that page the game has not crashed.

    So looks like there is an issue only on the start up page when "registuring". Might need to be looked in to.

  • blymagnet's avatar
    blymagnet
    6 months ago
    @HardCover_TTV Sometimes i get this when i tamper with GPU Oc settings, the game really dont like that, but it may also result in game crashing like described by others here.
    Even factory oc models of graphic cards has caused this for me. Reducing the coreclocks slightly, like 5-10%, and changing powerlimit slider has worked to improve things for me.
  • A_Dark_Stranger's avatar
    A_Dark_Stranger
    Newcomer
    5 hours ago

     

    this issue is ongoing and is due to poor calls to the .dll runtime, you cant get around this bad programming an update is the only way to fix it, basically RESPAWN is not bothering to address this issue. So leaving is the only option as if you complete a challenge like me 5 times and every time it crashes and does not give you cradit, or if you are about to win and crash ... you loose. Its a no brainer, LEAVE the game alone auntil they fix it.

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