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ASM_Choche's avatar
ASM_Choche
Seasoned Newcomer
2 days ago

Please EA need you to see this

 

I’m just gonna get to the point so my brother gifted me the ultimate battle pass for Apex and before that I was level 30 in the battle pass without a battle pass. When he gives me it for some reason, I didn’t receive all the awards I’ve earned I restarted my Xbox restarted my game so many times nothing works. I’m pretty sure you hear this a lot but I started when this game came out and I play once in a while. I’m trying to get back to the game and I just wanna have a good time without any bugs or anything and all I’m asking is to fix what I’ve earned Because I ain’t getting nothing when I’m leveling up in the battle pass. An FYI, my brother gifted me the ultimate battle pass through Xbox messages send me a redeem code I don’t think there’s a difference between gifting through Xbox or Apex just please help me get what I’ve earned in the game

 

2 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey ASM_Choche,

    Are you able to get a picture or screenshot of the offer your brother saw? 

    Currently Battle Passes cannot be gifted, so there shouldn't be an option for the Battle Pass itself. What may be there, however, is an option to upgrade a Battle Pass, for example from Ultimate to Ultimate+. If that is what was gifted, you would still need to unlock that Battle Pass from your account before there was anything to upgrade. 

    At the moment, only the following are able to be sent as gifts:

    You can gift:

    • Legends
    • Legend Passes
    • Store offers that don’t include Packs or Event offers
    • Legend and weapon skins, charms, and more
  • ASM_Choche's avatar
    ASM_Choche
    Seasoned Newcomer
    2 days ago

    If I buy the battle pass on my Xbox, would I still have what my brother gifted me the ultimate+ like I would have the exclusive skins because if it does work if it’s possible that y’all can give me 950 Apex coins so that I don’t have to buy it because my brother already bought me 20 dollars worth of the ultimate+ battle pass for Apex Legends so can you at least do me that favor to gift me 950 Apex coins. And besides it doesn’t give me an option to buy the 950 apex coins battle pass cuz I redeemed the code for the ultimate + that my brother gifted me through the Microsoft store on the Xbox 

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