Ash locked even though previously unlocked
I’m experiencing an issue where my legend Ash is locked, even though I previously unlocked and used her normally. This issue started around the Season 28 update (not 100% sure, but around that time), and before that I had no problems using Ash. I mainly play on PC (Steam) but also use the EA App, and the issue occurs on both platforms. I have not reset my account or made any changes that would affect my legends, so this appears to be an account-related issue or lost unlock data rather than a general bug. I’ve already contacted support, but the issue has not been resolved, and I have attached screenshots showing that Ash is now locked again. Please help investigate and restore access to the legend.Issues with cross progression
Hello I'm having issues I played Apex Legends on my Xbox One and I have saved progress I logged into EA play on EA accounts to cross progression on my brother-in-law's PS5 on my account but it's not showing anything on the EA account my Xbox account and place this account log into the same account and it's not showing the cross progression on PS5 from XboxAPEX LEGENDS MY ACCOUNT IS SOMEHOW LEVEL 1
I recently tried to start playing apex legend again since about 2 years, but my account seems to have lost data: my badges (except the rank badges), my levels, my banners, and the worst part is that I have to do all the tutorial to start playing the game. Is there any solution for this? I've played the game for about 1800hr and I don't want the data to be gone.Ring Closing Challenge Not Tracking – Blocking Ranked Progress
Hey everyone, I’m having a serious issue with the Ring Closing Challenge not tracking properly, and it’s now completely blocking me from playing ranked. The challenge is stuck at 0/30, even though earlier it was showing progress at 4/30. At some point, it bugged out and reset, and now it doesn’t track anything at all no matter what I do. I’ve already tried everything I can think of: Restarting the game Reinstalling completely Playing multiple matches Changing modes Nothing works. The progress just won’t update. I’ve also contacted EA support, but unfortunately they haven’t been able to help or provide a solution. This is really frustrating because I literally can’t progress or access ranked due to this bug.
Progress issue
Hi, I’m having an issue with my Apex Legends account. I used to play on PS4 since launch (around 2019–2021), but after logging in on my PS5 recently, my account progress is completely reset (level, rank, and unlocked legends). I believe my PlayStation account may not be linked to the correct EA account, or my progress is not showing. Here is my information: - PSN ID: Rasan_spamL2R2 - Platform: PlayStation (PS4 → PS5) - Last time I played: around mid 2021 I can provide any verification needed (screenshots, previous purchases, etc.). Please help me recover my original account or restore my progress. Thank you.Currency glitched and menus not working in lobby
I was playing with some friends and I spent 20$ to get the spotlight pass then after one match it said I had -9999 currency and I was not able to access the event challenges battlepass legend locker store and I’m only on the play page can’t claim any of my rewards I wish to claim what I grinded for but it’s not working it’s been like this for hours [CM - Edited title for clarity]
