Question Regarding Upcoming Cross Progression

I have a really important question and I am hoping to get some kind of official response of some kind regarding this issue. If my EA account has an active Ban on PC what will happen when I merge my console account with my PC account ? My Console account has all of my heirlooms all of my progression all of my badges and is level like 800. My PC is level like 24 and I never used it, I was banned because I had wemod running once when I launched Apex on Origin. I never even tried to contest as I didn't play apex on PC only on console. However with the upcoming merge where you have to pick a master account what will happen to my psn account? Will the origin ban now apply to my playstation Apex account when the merge happens? Will I only be able to play on console ?

Please I need some clarification on this I don't want to lose my account I am not a cheater.

cross-progression

Asmodeus566
2 years ago
@Sixblades wrote:

@Asmodeus566

Let me explain this in as simple a way as I can, I need an answer but I don't want to cause confusion.

There is an EA account, under that EA account there are TWO Apex accounts one that is from Origin/steam on PC and that account is banned. Now the second account is a Playstation account but that one is NOT banned. What will happen to the Playstation account when the merge happens ? This is the question everyone needs answered.

@Sixblades and here is your answer "Content will not be merged from a permanently banned account, so in this situation they'd just have their PlayStation content migrated. It wouldn't auto-ban a different platform." So basically you would just have the unbanned account and the banned account will have absolutely no effect on the other one.

I hope this answers your question.

36 Replies

TheRedLion93
2 years ago
Hey @Sixblades

Any accounts that have been permanently banned would not be included in Cross Progression.

In that situation it would be best for anyone affected to reach out to our Terms of Service team if they think the ban is incorrect.

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
If you have any questions in regards to you situation, please do not hesitate to ask.
Sixblades
2 years ago
That's my question though, my psn account is not banned. Will I ne able to chose that as my main account now and use it on PC? Or will the merge with the banned account carry over to my psn account. I don't think you understood my question.
prawnSOS
2 years ago
This is so unhelpful and not specific. We are not robots.

I HAVE THE SAME PROBLEM
hellolumiose
2 years ago
I have the same problem as you. My xbox account with all my heirlooms and prestige skin is linked to my ea account that is banned. (also with wemod!!!) Account merging is in two days and we still don't have a clear answer. I don't want to risk merging and also my xbox account being banned. But I want to experience all my heirlooms on a 165fps pc, not 60 fps on console. Would be great if they just delete the banned account and make the xbox account primary.
hellolumiose
2 years ago
@TheRedLion93 We just want to have a clear answer, we don't really want our console account banned just because we linked it to a banned ea account on apex.
TheRedLion93
2 years ago
@hellolumiose

I understand where you’re coming from. But like I said in my previous post, accounts that have been permanently banned would not be included in the migration.

If you have more questions, you can post here about your situation: https://answers.ea.com/t5/General-Discussion/Cross-Progression-Confirmed/m-p/13132268#M242494

I do however, apologize that you haven’t got the right answer to this situation and hope there’s something that sheds light.

if you have anymore questions, don’t hesitate to ask.
hellolumiose
2 years ago
@TheRedLion93 so that means on my xbox I won't receive any notification for account merging? I won't be able to play my xbox account on pc?
TheRedLion93
2 years ago
@hellolumiose Did you make another EA Account under the same gamer tag you were previously banned on?
Sixblades
2 years ago
No the console and pc profiles are both under the same EA account.
TheRedLion93
2 years ago
@Sixblades Which account was banned on your side if I may ask?