I need help restoring my progress, skins, and purchases in Apex Legends.

Hello EA Support,

I need help restoring my progress, skins, and purchases in Apex Legends.

In 2021, I played Apex Legends through Steam, but the game was linked to an Origin/EA account that belonged to my brother. All of my progress, skins, battle passes, and purchases were made on that EA account while I was playing through Steam.

Recently I installed Apex again through Steam, but when I logged into the game all my skins and progress were missing. It seems that my Steam account is now linked to a different EA account rather than the one I originally used.

I still have access to the original Origin/EA account (email and password), and I can also provide proof of purchases made in Steam for Apex Legends.

I believe the issue is caused by the wrong EA account being linked to my Steam account. I would like to request that my Steam account be relinked to the original EA account where all my progress and purchases were made.

Please let me know what information you need to verify ownership. I can provide:

• Apex Legends purchase history in Steam
  • The email address of the EA/Origin account
  • Any additional verification you may require

Thank you for your help.

Best regards,