Looking at other forums and how there utilized, seems this EA/BF forum isn't the way to get help or answers. Reason why I say community manager* on other forums there are usually tabs from community managers of what they commented on, and or helped with answering. Seems we cannot get answers on here from, developers or employees address the games issues. Seems Twitter is there only communication for answering youtubers or picked random questions that are only good for PR purposes. Can someone hit me with actual help for a good BF reddit link. Thanks 👍And some of the answers I was looking for is the games performance on PC. This memory leak isn't addressed a lot and I think its being held back from communication. Anyway thanks for any feedback !

@B0SSmusic There are subforums for each Battlefield section. https://answers.ea.com/t5/Battlefield-2042/ct-p/battlefield-2042-enFor example right now you're in the general discussion section for talking about Battlefield. If you need technical assistance you post in the technical issues forum https://answers.ea.com/t5/Technical-Issues/bd-p/battlefield-2042-technical-issues-enThen we have other subforums for recruiting, bug reports, and so on.The CMs are very good about responding to issues, particularly in the technical issues forum. Developers do not generally respond unless it's a community issue but they are on this forum.

Forum Community Manager ? | EA Forums

11 Replies

ragnarok013
Hero+
4 years ago
@B0SSmusic There are subforums for each Battlefield section. https://answers.ea.com/t5/Battlefield-2042/ct-p/battlefield-2042-en

For example right now you're in the general discussion section for talking about Battlefield.

If you need technical assistance you post in the technical issues forum https://answers.ea.com/t5/Technical-Issues/bd-p/battlefield-2042-technical-issues-en

Then we have other subforums for recruiting, bug reports, and so on.

The CMs are very good about responding to issues, particularly in the technical issues forum. Developers do not generally respond unless it's a community issue but they are on this forum.
dbasshooker
4 years ago
@B0SSmusic wrote:
Looking at other forums and how there utilized, seems this EA/BF forum isn't the way to get help or answers.
Reason why I say community manager* on other forums there are usually tabs from community managers of what they commented on, and or helped with answering. Seems we cannot get answers on here from, developers or employees address the games issues. Seems Twitter is there only communication for answering youtubers or picked random questions that are only good for PR purposes.
Can someone hit me with actual help for a good BF reddit link. Thanks 👍
And some of the answers I was looking for is the games performance on PC. This memory leak isn't addressed a lot and I think its being held back from communication.
Anyway thanks for any feedback !
I get what you’re saying man. Tons of posts with very little response or answers from developers or employees. Look how many posts are coming thru every day. Incredible amount, thanks.
CyberDyme
4 years ago
@dbasshooker wrote:
@B0SSmusic wrote:
Looking at other forums and how there utilized, seems this EA/BF forum isn't the way to get help or answers.
Reason why I say community manager* on other forums there are usually tabs from community managers of what they commented on, and or helped with answering. Seems we cannot get answers on here from, developers or employees address the games issues. Seems Twitter is there only communication for answering youtubers or picked random questions that are only good for PR purposes.
Can someone hit me with actual help for a good BF reddit link. Thanks 👍
And some of the answers I was looking for is the games performance on PC. This memory leak isn't addressed a lot and I think its being held back from communication.
Anyway thanks for any feedback !
I get what you’re saying man. Tons of posts with very little response or answers from developers or employees. Look how many posts are coming thru every day. Incredible amount, thanks.
Fully agreed!
There is literally zero connection with or representation here on the forum from any of the real BF game designers or developers!
A huge miss from EA's side and also just adding to compounding the trouble.
It is rare that any problem is being fixed just by ignoring it forever.
(create your own meme...)
Trokey66
4 years ago
@CyberDyme Yep, none what so ever......

https://answers.ea.com/t5/Updates/Battlefield-2042-Update-2/m-p/11009617#M257

You need to add your name to that board in your meme......
CyberDyme
4 years ago
@Trokey66 wrote:
@CyberDymeYep, none what so ever......

https://answers.ea.com/t5/Updates/Battlefield-2042-Update-2/m-p/11009617#M257

You need to add your name to that board in your meme......
Not at all @Trokey66 ,
Because it is just one-way dictatorial decrees!
There is no interaction with their players here, their paying customers.
No dialog!
Trokey66
4 years ago
@CyberDyme So an announcement of fixes for issue the 'community' have pointed out and acknowledgment of other issues is now a 'dictatorial decree'?

What the hell are you expecting, a cozy chat down the pub over a pint or two?
CyberDyme
4 years ago
@Trokey66 wrote:
@CyberDyme ...
What the hell are you expecting, a cozy chat down the pub over a pint or two?
Hahaha no @Trokey66 ,
I am not expecting that, though it would have been a great thing to do together! 😎👍
Software update release notes are fine, but also part of the absolute bare minimum requirements for EA to deliver on.
But yes, they are still one-way only.
Zero dialog.
What the BF player community is craving for is meaningful engagement from EA's side with their product leaders/game designers/developers in a proper dialog. And see EA engage directly with aka the bugs we have been reporting on, and see EA transparently how they classify them and prioritize them for a fixing or not. Today we have none of that. Its all behind a stonewall.
Likewise many posts with fundamental questions here on the EA Answers HQ forum remains open and unanswered for.
Like regarding aka the pricing model, what does the season passes entail, what is it we have to pay for, how frequently and why, etc. EA have pre-sold for millions and still the customers are now first after the fact experiencing that what they paid for is not what they were left to believe it was, now when they see the shortcomings of certain licensing aspects of factually how it now works or doesn't work for them.
I trust we all agree on that EA should not try and fool some quick money out from customers. But instead do what is possible to establish and keep growing a base of returning repeat customers. (because they are satisfied with their total customer experience and want to buy again and more from EA)
cofmann
4 years ago
I get that you want to talk to developers and alike but they are also working on the game I assume we want more content and updates to the game? 🙂 @CyberDyme

/Atic
m8v8io6ojhup
4 years ago
@EA_Atic Yes, the community i think cant expect devs to come here and answer to questions. That's the managers job.

I've posted a few comments, non positive ones, I'll admit that and a question regarding the scoreboard and I've seen some threads over at reddit too about that particular issue but I haven't seen or heard anything from dice/ea. Surely you guys must have already discussed that internally and know what the future plans are and could communicate that to us?
cofmann
4 years ago
Nothing to communicate on for now more then what was stated in this weeks road a head update. @m8v8io6ojhup

But we read this forums and we are fully aware of the feedback. 🙂

/Atic