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Akeepman's avatar
2 years ago

How to report a game bug???

I’m not able to find a way to report a (technical) game bug (for BF2042) anywhere, the “How to contact EA Help” just redirects you to the forum, or gives a selected number of options, without anything about reporting a game bug.

Perhaps there is a way to create a ticket/fill in a form, but then it is well hidden. If there isn’t a way to create a ticket/fill in a form at all, it literally means there is no support for reporting a game bug. According to EU law, where companies are required to provide efficient, personalized and cohesive customer support, it seems EA is breaking this law.

Despite laws and ethics, I just want to report a game bug… that’s all I want to do. Does anyone know if there is a way to do so which I missed, beside the community forums?

If someone from EA is reading this, please fix your customer support…

3 Replies

  • And how do you report madden 24? Or NHL 24? Or F1 24? Basically, where is this mythical “bug report form” your articles talk about filling out? EA really needs to focus a little more on customer support.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @sawgnr420 If you click on this post you will find instructions that will also apply to the games you've asked.

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