FengYu57
5 months agoRising Newcomer
I can't appeal
My 2042 account has been banned, but the case was not created when I appealed, and I need help urgently, thank you
My 2042 account has been banned, but the case was not created when I appealed, and I need help urgently, thank you
Hi FengYu57,
You could try the webform in this guide. It should let you contact EA's ToS team.
https://help.ea.com/en/articles/security-and-rules/locked-banned-suspended-accounts/.
Please note that EA Help do not handle ban appeals themselves.
After I filled out the form and clicked submit, the content in the picture appeared "Case not created"