Forum Discussion

Newcomer

1 year ago

Solved

My account got hacked. please help

My account got hacked on Dec19th. i didn't know this until Dec25th (due to email sent by EA was in my spam folder). The hacker changed my email, password and my ID name. I logged in with Google accou...

discussion

ElliotLH
1 year ago
Hi @SilvaMGM We can't help with hacked accounts I'm afraid. Nobody here has access to your EA Account I'm afraid. The guide below might help you, though, and it contains a link to contact EA Help.

https://help.ea.com/en-gb/help/account/secure-hacked-ea-account/

You will most likely need to confirm account ownership first of all, so it may be worth having as much account information to hand as possible when contacting them.

ElliotLH

Hero+

1 year ago

Hi @SilvaMGM We can't help with hacked accounts I'm afraid. Nobody here has access to your EA Account I'm afraid. The guide below might help you, though, and it contains a link to contact EA Help.

https://help.ea.com/en-gb/help/account/secure-hacked-ea-account/

You will most likely need to confirm account ownership first of all, so it may be worth having as much account information to hand as possible when contacting them.