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Ironhead841's avatar
Ironhead841
Hero
4 years ago
Solved

Need help please

Since the "Technical Issues" forum is apparently a ghost town thought I'd try here.

Once I updated to this latest patch (scoreboard patch) my PC is now randomly crashing hard.

It freezes, screen goes black with these weird neon outlines of whatever was on screen at the time (texts, shapes etc. etc.) and I get a weird buzz in my headphones before PC reboots.

I uninstalled/re-installed Origin and BF2042, checked drivers everything was up to date, and it seems fine. I can play Squad, Hell Let Loose and all the older Battlefield titles (with graphics maxed out) with no issues.

This is ONLY happening in BF2042.

Anybody got anything, or has anybody else had this problem?

I included my DxDiag maybe ya'll can spot something.

discussion
  • OskooI_007's avatar
    OskooI_007
    4 years ago

    This article explains how to enable/disable XMP in Asus motherboard BIOS. For AMD it's called DOCP instead of XMP, but they're the same thing. Memory overclocking.

    You'd turn Ai Overclock Tuner to Auto to disable DOCP memory overclocking. Take a picture with your phone before changing anything so you remember what everything was set at.

    https://www.asus.com/support/FAQ/1042256/

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  • OskooI_007's avatar
    OskooI_007
    Legend
    4 years ago
    @Ironhead841 wrote:
    @OskooI_007 wrote:

    This article explains how to enable/disable XMP in Asus motherboard BIOS. For AMD it's called DOCP instead of XMP, but they're the same thing. Memory overclocking.

    You'd turn Ai Overclock Tuner to Auto to disable DOCP memory overclocking. Take a picture with your phone before changing anything so you remember what everything was set at.

    https://www.asus.com/support/FAQ/1042256/

    You da man dude, so far so good.

    I believe that fixed it.

    Glad to hear it! Try it out for a couple of days and see if the crashing stops. If it does, then you can try upgrading or downgrading the motherboard BIOS until you find a BIOS version that's more stable with DOCP memory overclocking.

    Eventually your want to turn DOCP memory overclocking back on, because you're losing around 25% CPU performance with it turned off.

    Make sure you feel comfortable with the BIOS upgrade procedure before trying it. BIOS upgrades can result in a bricked motherboard if you flash the wrong BIOS file for your motherboard's make/model or if the PC loses power during the flashing process.

    If Bitlocker hard drive encrytion is enabled in Windows, you'll need to suspend it before upgrading the motherboard's BIOS.

    You have other options besides upgrading the motherboard BIOS. Such as trying different DOCP memory overclock settings. Usually there's more than one setting you can select under Ai Overclock Tuner.

    It's not guaranteed that upgrading or downgrading the motherboard BIOS will fix the memory overclock crashes, but there's a good chance it will. Memory compatibility and performance tuning are included with BIOS updates. That being said, the memory sticks themselves also play a roll in overclock stability. Whether or not the memory installed is listed in the motherboard's QVL list also plays a roll in memory overclock stability. 

  • Ironhead841's avatar
    Ironhead841
    Hero
    4 years ago

    Thanks again @OskooI_007. 

    I'm really not comfortable doing that myself but my son(who built my PC) is going to come over and try some of this stuff.

    He"s a lot more tech-savvy than me 😁

  • ATFGunr's avatar
    ATFGunr
    Legend
    4 years ago
    @Ironhead841 BIOS scares me too. XMP was super easy though, it was preset in my RAM (I went for Trident Royal Silver as a little visual treat). RAM is downgraded at the factory so it can be plug and play, I was able to open the full 3600 mhz, factory was less than 2400! Only learned about XMP settings last year, I had years of unused RAM potential, no use crying over spilled milk though. Between Google and knowledgeable buddies you’ll do great.
  • DCAT627's avatar
    DCAT627
    Seasoned Veteran
    4 years ago

    Issues like these are one of the reasons I switched from PC to console. Good luck and hope to see you on the battlefield!

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