In a similar way I started taking screenshots of when I report someone.
For example:
One guy had a swastika in his player picture in-game, so I reported that. You can add a comment when you report people, so I always write directly why it is I’m reporting someone.
Another guy had GET REKT written in his player photo.
Yet another had an image of a soldier urinating, clearly meant to be urinating on you as the person killed you.
Looking back over the screenshots of my reports I noticed that I’ve actually reported the same people twice with some months in between.
This tells me the following:
Either DICE/EA has not bothered to see the reports at all, or the person got told to switch to a non-offensive player picture, which might have happened, but then the person just switched back to the offensive picture.
I have a feeling it’s the first scenario that is correct, i.e. nobody cares if you report someone for their player picture. It doesn’t matter if it’s a swastika or whatever - DICE/EA does not have as priority to check who’s being reported and act on it. Despite their fine words about safe gaming environment and so on.