Portal server not listed under "browse servers"

Hi, so I did some testing. The server will be listed only if you search for it. If you create an experience and only you join the server, it will not be visible to other players. You have to get a friend to join your created experience and only then will it be listed and visible to other players. Which defeats the purpose of hosting a portal experience. 

Basically, two different people need to be on the server for it to be visible. I am currently emailing back and forth with EA regarding this issue, and I * you not they basically told me to come here to EA answers and look for a solution myself. 

Here is my created post on the issue. Portal server not listed under "browse servers" - Answer HQ (ea.com)

Here are their responses, "After reviewing your case, I came to know that you have quires regarding the Game Battlefield server visibility.
I will do my best to help you with the issue.

Battlefield is a sunset game and this issue we asked you to go through the battlefield Forums.

https://answers.ea.com/t5/Battlefield-2042/ct-p/battlefield-2042-en

Namhing N.
EA Help

The above is the second customer agent, here is the first response from EA.

I have reviewed your email and it seems that you have an issue with server created visibility. I'll do my best to address your concern.

Please try steps from the below link:
https://www.ea.com/games/battlefield/battlefield-2042/tips-and-tricks/battlefield-portal-share-experience
https://www.ea.com/games/battlefield/battlefield-2042/tips-and-tricks/battlefield-portal-beginners-guide#:~:text=Visit%20the%20Battlefield%20Portal%20Builder,short%20description%20to%20save%20it.

I'll look forward to your reply and appreciate for your patience and understanding on this matter.

Kunal S.
EA Help

Here is an update - 

So, I did some testing. The server will be listed only if you search for it. If you create an experience and only you join the server, it will not be visible to other players. You have to get a friend to join your created experience and only then will it be listed and visible to other players. Which defeats the purpose of hosting a portal experience. 

Basically, two different people need to be on the server for it to be visible. I am currently emailing back and forth with EA regarding this issue, and I * you not they basically told me to come here to EA answers and look for a solution myself. 

Here are their responses, "After reviewing your case, I came to know that you have quires regarding the Game Battlefield server visibility.
I will do my best to help you with the issue.

Battlefield is a sunset game and this issue we asked you to go through the battlefield Forums.

https://answers.ea.com/t5/Battlefield-2042/ct-p/battlefield-2042-en

Namhing N.
EA Help

The above is the second customer agent, here is the first response from EA.

I have reviewed your email and it seems that you have an issue with server created visibility. I'll do my best to address your concern.

Please try steps from the below link:
https://www.ea.com/games/battlefield/battlefield-2042/tips-and-tricks/battlefield-portal-share-exper...
https://www.ea.com/games/battlefield/battlefield-2042/tips-and-tricks/battlefield-portal-beginners-g....

I'll look forward to your reply and appreciate for your patience and understanding on this matter.

Kunal S.
EA Help

The third response from EA was the following, "This is a follow up email regarding your concern related to the issue you are facing with the Portal server not listed under "browse servers".

I can certainly understand how you must be feeling about it, I checked it for you with my team.

I checked and there is no such known or reported issue which can cause this, I am going to report it as a bug to the concerned team, so that it can be investigated.
There might be other players who've submitted similar feedback or have similar issues on AHQ for you to upvote.
https://answers.ea.com/

I will now be reporting it as a bug to the team so that it can be investigated, anything on our end causing this issue will be fixed as soon as possible.

Sanad M.
EA Help

In conclusion, this must be a design flaw or as the EA help person stated a bug.

Another update, EA help has sent me an email to start a live chat with them. The following is a copied message from the agent I was speaking to. 

"I have consulted your issue with my team I will report this issue as a bug so that the game team will review the issue you and other players are facing"

I then asked, how will I be able to follow this bug report?

They replied with, 'Well the game team have to investigate the issue and there is no ETA time for the response, and I will suggest you check the same in the EA forum via this link: https://answers.ea.com/

That is all. So, we have to wait, I guess. 

Hey everyone @Kuiriel @F5-RavenRM @BoD_GodlessGOD @samboleary @direct3r  What platform and region are you in? 

Merged several threads together. 

/Atic 

@EA_AticPC, Oceanic (Australia). No freezing or crashing today, only a little stuttering at one point. It was good to play together with friends and none of us crashed out.

The different modes did populate with other people today (we have cross play enabled) so it seems like our problem here is just underpopulation. Can't start the 64v64 player servers easily without very long waits.

I miss the full fledged server browser.

However, it is good that you can now join on friends in a full squad, even if you can't 'stay together' after a round without needing to join on them after they join the next server, again. Really hope they can work on this - one of the biggest things Battlefield had over other games was allowing lots of friends to play together, instead of being reduced to groups of 4. It meant communities, clans, all of us in game nights, etc.

Hey everyone, 

After you are hosting the server, can you look in the server browser and filter with the name only. Can you take a screenshot of what you are seeing. 

/Atic 

@EA_AticI tried a bit and I got what's the problem...
the search option "Free Slots:" is really buggy...
I switched it to "any" and there my server showed up, I switched it to 1-5 it's not, next 6-10 not, 11+ it shows up again( wtf?...) and via the default option "For party" (without beeing in a party) it only shows up if I have choosen any of the options before, but if I go normally into the search tab and this is selected the server won't show up