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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Battlefield 2042 Xbox One to Xbox Series X version upgrade.

Hey @th3grav3,

That is indeed very odd. If you've purchased the Standard edition of the game that comes with both Xbox One and Xbox Series versions, you should still have these as long as you're signed in with the correct Xbox account. I think that, if these 'rights' were taken away in the meantime, something possibly went wrong with your order on Microsoft's side. We unfortunately don't have any insights into console entitlements/rights, so it would be better to get in touch with Xbox support so they can check for you.

7 Replies

  • th3grav3's avatar
    th3grav3
    3 years ago

    Thank you for responding. I'll see if I can get that sorted out then.

  • OskooI_007's avatar
    OskooI_007
    Legend
    3 years ago

    @4094795427 Depends on if you bought the standard edition or cross-gen edition.

    Xbox One Standard Edition cannot be upgraded to Series S/X Edition, but the Cross-Gen, Gold, and Ultimate Editions for Xbox One can download the Series S/X Edition.

    The disc version also can't download cross-gen versions. If a disc version of 2042 is purchased on Series X/S, you won't be able to download the Xbox One version of 2042 and play it in backwards compatibility mode. But if you buy the digital version you can.

  • 81N42Y_6H057's avatar
    81N42Y_6H057
    2 years ago

    Thats unfortunate, just upgraded to to the X and Im not 100% rebuying this game.

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey all,

    I am going to close this topic as it's rather old.

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