Re: False positive bans

My 2nd reply to their FAKE "We investigated claims"...

Funny how you say that an investigation was done... yet it looks to me like EVERYONE is getting the same copy/paste email... without ANY explanation as to WHY WE WERE BANNED IN THE FIRST PLACE!

If ya'll have nothing to hide... then please for the love of God... tell me what it was that I did to be accused of something I didn't do! And in the event you didn't understand what I just said... let's make it a little clearer for you to read TELL ME WHAT I DID TO BE ACCUSED OF SOMETHING I DIDN'T DO!

I didn't cheat... I've never cheated. So what have we learned so far?

Well... either

1. EAC sucks (which by the shear number of people complaining that they didn't do what they were accused of, seems like it might be a good source of the problem)

2. EA is banning people randomly for no reason and in hopes that these same people will purchase another copy of the game... to make up for the massive loss in $$ from people getting refunds and those opting not to buy it because of the 77% negative reviews!

3. Whoever does these reviews... wasn't using their good eye.

A question I don't think I've ask... but could using AutoHotKey cause a ban? From what I gather, bans are delayed. So the day I got the ban could have been from weeks ago.. if that's even correct info.

I was using AHK for about a week or two... due to me being an Arrow Key user and that the Left Arrow and Right Arrow are hardcoded to Look Left and Look Right and I couldn't use most of the vehicles (other than choppers and tanks) because the other vehicles would have me turning my head while trying to steer. So was able to rebind my arrow keys with AHK and actually use the other vehicles.

Ended up not using it anymore about a week ago or so, because it became a pain in the butt remembering to start and stop it all the time, plus having to keep rebinding my talk key in TeamSpeak.

Soo an cheater and a bully

@-NME-M0710NM4NIf you check your Ban History on EA Help, it says "Battlefield_2042" as an active ban. Literally the game itself, therefore THAT account is burnt only towards BF2042. I tried playing Apex Legends for example and that was okay.

So a new EA account with the same Steam account in theory is the way to go. It'd mean putting 193 hours into the bin but at least being able to play the game.. I even paid for the Gold Edition and if in the future the game gets to a better state, I'd be sad not playing.

I guess the world is way too corrupt where you can't find justice no matter what you do. So the possibilty of us seeing the light of even a little justice from EA's side is dwindling in my eyes.. kind of losing hope even with mr Tom's investigation

About AHK, I know it. Pretty useful general program but if it interacts with Battlefield 2042 in any shape or form, it'd easily be flagged as cheating no matter the usage. You can have AHK running in the background ONLY if it's interacting with other things, such as skipping, pausing or playing a song of a Google Chrome Youtube or Spotify via AHK is safe.

@-NME-M0710NM4N Okay now that's exactly what i was thinking because i have autohotkey installed as well.  If that is the case.... that be bad  because it wasn't even running when playing the game lmao.

Their support cant even normally answer on a GDPR request. Just got a stupid reply with questions about my problem, my email, gamertag etc. like what the actual *? They don't even read the attachment i added in the ticket with my request... 

Can tell you one thing if EA don't comply with my GDPR request time to tell the European comission about this. 

@thegoodcharles Well, that's the theory for now, but if so it just proved that the implementation of EAC is garbage how EA has done this. since EA/DICE don't understand * of EAC apparently. 

My head is spinning so bad it's not funny.

I keep thinking about buying another copy, but why should I have to? And what's to say this don't happen again? Logic says that if I got banned for something I never did... then more than likely this can and probably would if I did opt to buy another copy.

Then it all just comes down to how pissed off I am. 284 hours is a lot of freaking time to put into a game and then have it literally stolen. Then add in the stolen $95... and yea... why would I even want to go down this same road with a company that's treating me like yesterdays garbage?

Maybe I should just hold off till I get a response to phone support requesting another investigation being done. If that ends up coming back the same way with not lifting the ban... then do the charge-back and take my money somewhere else. It really makes no sense for me to buy another copy and end up going through this same pathetic nightmore all over again.

@MrGuffe I bet they get paid per reply, haha

@-NME-M0710NM4N  Don't buy. Don't spend a dime any more on this company. As long as we don;t know what caused the ban in the first place you just will be banned again. Is that worth ur money? Is this game even worth your money? This dumpster fire? don't think so 

To ultimately play BF2042 you need to have an origin account. I think your EA account has been banned from BF2042 across any platform IE your 'gamertag' (EAID) is burned in BF2042.

So if you really feel the need to keep spending money with EA please make a new origin account to avoid heartache. Also since you do not know why you were banned, you could just easily reactivate whatever timer they have on handing out bans and lose your brand new account in a few weeks. Until we know wtf is going on I don't think people should be spending another dime with EA. I love BF2042 but I love my money more lol.

EDIT: Why not play BF4 in the interim? BF1 and BFV are extremely boring, and despite being dated BF4 still plays really well in 2021.

Un FKN believable...

"Hello,

We have received your most recent correspondence expressing concerns about the action that was taken on your account.

After thoroughly investigating your account and concern, we again found that we actioned your account correctly after it was found to have violated our User Agreement. We will also be unable to provide any details regarding our internal procedures.

Due to this violation, we will not remove the sanction that was applied to your account.

You can review the full User Agreement at http://tos.ea.com/legalapp/WEBTERMS/US/en/PC/

After completing two full investigations into your complaint, we consider this matter closed."

How exactly do they investigate in within an hour and then still not disclose WHY?!?!

Ok... time for another phone support... and someone gonna get an earfull.

if they just remove PC FROM CROSSPLAY...

IT WILL BE A DREAM FOR CONSOLE PLAYERS

Earfull given. They sent over yet another request to take a look at the case and also asking if it's possible that AutoHotKey could have been what flagged EAC. I'm hoping to get a response back as quickly as the last... I won't be able to sleep till then because I'm so furious.

It can not be true that you cant be told why you are banned. It does not seem reasonable. At least just whether it's a 3 party software or something you did wrong in the game. But nothing at all is just not Ok, imo.