Roadmap?

I think one of the main reasons why EA leadership is not publishing anything firm as aka a product roadmap is also that it then becomes a legal liability, on top of the borderline stuff they so far have gotten away with.

A couple of the studio execs even themselves referred to getting a revised BF2042 roadmap out, and that was after the disastrous launch 3 months ago!
But its clear that they are not delivering on that either... 

Here is the EU legislation to Suppliers/Sellers for consumer protection and the rules that EA/DICE will have to abide by:

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Consumer guarantees
When you sell a good or a service to a consumer online or via other means of distance communication (by telephone, mail order) or outside a shop (from a door-to-door salesperson), the consumer has the right to return the item or cancel the service within 14 days. This is sometimes referred to as the cooling-off period or the withdrawal period. No reason or justification has to be given by the consumer.

EU law also stipulates that you must give the consumer a minimum 2-year guarantee (legal guarantee) as a protection against faulty goods, or goods that don't look or work as advertised. In some countries national law may require you to provide longer guarantees.

After-sale responsibilities/faulty products
If the product you sold turns out to be faulty — or doesn't look or work as advertised — within the timeframe of the legal guarantee, you are responsible for this. In some countries this can also be the case if you are the manufacturer or importer.

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And yes, the supplier/seller has then to either replace the faulty product or fully reimburse the consumer, including all expenses related to that transaction...

Notice the last bolded text here above, reason why EA have been borderline and potentially in infringement already.  And also why a roadmap will in any case not be clear on what EA/DICE actually then will fix/deliver of content/functionality and when.  Because if failing then to deliver as advertised on this would then again be a clear breach of their responsibilities towards the consumer.